IT Support Officer

An IT support officer in London provides first and second-line technical support by resolving hardware and software problems and ensuring IT services operate efficiently. The role involves assisting with IT projects, managing assets, and maintaining documentation. Candidates should possess strong troubleshooting and communication skills along with experience in IT support environments. Technical knowledge in operating systems, networking, and common software applications is essential. The position offers opportunities to mentor colleagues and develop technical expertise within a collaborative team. This role is based in an office setting, focusing on delivering excellent customer service and technical solutions.