IT Support Officer

Reed Specialist Recruitment is seeking an IT Support Officer for an office-based role in Wembley to provide first and second-line IT support, resolving hardware and software issues and ensuring services run smoothly. You will assist with IT projects, asset management, and documentation, while mentoring junior colleagues and delivering excellent customer service. The role is temporary until November 2026 with potential for extension. Candidates should possess technical troubleshooting skills and experience with hardware, software, and networking systems, in addition to strong communication skills. The environment involves Windows operating systems, office productivity tools, and IT asset management software. Attention to detail and team collaboration are essential for success in this role.