Hotel Duty Manager – Altofts

The hotel Duty Manager is responsible for leading the hotel's daily operations across various departments including reception, housekeeping and restaurant. They support team members, resolve guest queries, oversee safety procedures and ensure smooth service delivery. The role requires confident decision-making, strong leadership and excellent customer service skills, with an emphasis on team support and problem-solving. No specific hotel experience is necessary as skills from retail, leisure or customer service are valued. Employees work shifts that include evenings and weekends, gaining comprehensive operational knowledge and career development opportunities. The position offers a permanent contract, training, and employee benefits in a dynamic hospitality environment.