Customer Service Representative

A Customer Service Representative is required in Birmingham to assist applicants with visa applications and renewals, ensuring a professional experience. The role involves greeting and supporting customers, assisting with form completion and biometric data collection, and following administrative procedures. Candidates should have proven customer-facing experience, strong communication skills, and the ability to work calmly under pressure. A valid DBS certificate is essential, and immediate availability is required. This full-time, office-based position offers a supportive team environment and opportunities to utilise organisational skills within a structured setting.