HR Operations Specialist

The HR Operations Specialist is responsible for delivering high-quality HR services across the employee lifecycle with a focus on operational excellence. They act as the first point of contact for US-focused and global employee queries, offering support and managing basic employee relations cases in collaboration with HR Business Partners. The role involves developing and operationalising HR policies, ensuring legal compliance for US HR processes, and leading process improvements using HRIS systems like HiBob. They collaborate with payroll, finance, and legal teams to maintain accurate records and streamline workflows. The position demands strong analytical skills, experience in global HR environments, and proficiency in policy documentation and process mapping. This role supports the organisation’s mission by ensuring effective HR operations and legal adherence in a dynamic, international setting.