Communication & Engagement Manager – Southampton

A Communication & Engagement Manager in Southampton is responsible for developing and implementing strategies that enhance employee engagement and satisfaction across contact centre operations and guest relations. The role involves planning events, overseeing onboarding processes, managing ship visit programmes and creating engaging content for diverse channels. The manager is expected to possess excellent communication skills, leadership qualities, and project management expertise to align activities with business priorities. Building strong stakeholder relationships and inspiring teams are vital core competencies for success in this position. The role demands a strategic, creative approach with an operational understanding to ensure long-term organisational impact. The role offers hybrid working, including up to two days working from home, aiming to strengthen internal culture and communication.