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Regional Operations Manager – Newcastle

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The role

The Regional Operations Manager oversees the operational performance and compliance of multiple properties within the region, managing a team of Senior Property Managers and Property Managers to ensure high standards and resident satisfaction. They are responsible for driving operational excellence, monitoring property performance through KPIs and operational metrics, and ensuring effective maintenance management and tenant relations. The role involves collaborating with various internal teams, supporting compliance with safety and legal standards, and leading continuous improvement initiatives. Key duties include performance reporting, stakeholder engagement, and managing contractor relationships. The position requires leadership, strategic planning, and regulatory knowledge to support business growth and quality service delivery. The candidate must demonstrate strong management skills, technical proficiency, and a resident-first approach.

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