Technical Service Account Manager
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The role
Act as the technical lead and primary interface between poultry sites and major retail customers.
Provide technical SME support across 11 poultry sites, ensuring compliance with retailer standards and legal requirements.
Lead and manage divisional technical projects spanning multiple sites and retailer accounts.
Support customer relationships in collaboration with Commercial, NPD and Project teams.
Support the successful launch of new products in line with retailer technical standards.
Demonstrate a strong technical background in food manufacturing, customer-facing experience, and the ability to manage KPIs with effective problem solving and stakeholder engagement.
Provide technical SME support across 11 poultry sites, ensuring compliance with retailer standards and legal requirements.
Lead and manage divisional technical projects spanning multiple sites and retailer accounts.
Support customer relationships in collaboration with Commercial, NPD and Project teams.
Support the successful launch of new products in line with retailer technical standards.
Demonstrate a strong technical background in food manufacturing, customer-facing experience, and the ability to manage KPIs with effective problem solving and stakeholder engagement.
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