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Operations Manager – Wolverhampton

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The role

An Operations Manager oversees site management, coordinates daily activities, and supports team performance at various sites. They focus on customer service, procurement, budget management, and quality control, resolving operational issues to ensure client satisfaction. The role involves conducting quality audits, managing targets, training staff, and ensuring health and safety regulations are followed. Skills required include staff management, budgeting, communication, and familiarity with Microsoft Office, with experience in the cleaning industry or management preferred. The position demands a strong work ethic, team spirit, and the ability to work day and night shifts, with HR case experience highly desirable.

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