Operations Manager – Glasgow
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The role
An operations manager in Glasgow oversees service line performance, ensuring compliance and efficient onboarding processes. They coordinate cross-functional activities, manage risks, and support strategic initiatives. The role involves developing KPIs, enhancing operational standards, and producing management information for senior leadership. Candidates should have experience in professional services or regulated environments, with skills in stakeholder management and controls. A relevant degree and familiarity with regulatory requirements such as FCA/PRA are preferred. The role demands a proactive, analytical professional capable of balancing daily operations with long-term improvements.
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