Key Account Manager – Darlington

Willis Aviation Services Limited seeks a dedicated Key Account Manager to oversee customer accounts, ensure accurate contract management, and support project billing at their Darlington location. The role involves working with cross-functional teams to optimise contract performance, produce KPI reports, and handle invoice queries, ensuring excellent customer service. Candidates should have extensive experience in an aviation maintenance environment, strong financial acumen, and advanced Excel skills. Knowledge of industry regulations and contractual interpretation is essential, alongside excellent communication and organisational skills. The position demands a professional and customer-focused approach, capable of managing multiple priorities calmly. The role offers career development opportunities within a collaborative and inclusive working environment.