Customer Service Advisor – Chesterfield

Aon UK Ltd is recruiting Customer Service Advisors for a 6-month fixed term role in Chesterfield, supporting pension members through phone and written communication. The position involves handling inbound calls, responding to queries clearly and professionally, updating customer details, and providing written information. Training and ongoing coaching are provided, with an emphasis on developing communication, active listening, and attention to detail skills. Employees are expected to work partly in-office to benefit from team support and coaching, in compliance with company policies and training requirements. Experience in customer service fields is advantageous, but not essential, as full training is provided. Basic proficiency in Microsoft Office is expected, along with a positive attitude and willingness to learn.