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Customer Service Advisor – Biggleswade

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The role

A logistics company based in Biggleswade seeks an experienced customer service advisor with transport knowledge. The role involves handling customer inquiries via phone and email, planning and routing a busy same-day delivery network, and liaising with the sales team. Candidates should possess good IT skills and work effectively both independently and as part of a team. The position requires flexibility for holiday cover and entails standard hours from 9am to 6pm. The company values self-motivation, reliability, and proactive team members, providing on-site facilities such as a gym and parking.

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