Customer Service Advisor in Ringwood
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The role
A customer service advisor is responsible for handling customer enquiries via phone and email, delivering excellent service, and ensuring accurate record updating. They utilise various IT systems to process orders and discuss additional services or upselling opportunities with customers. Candidates should have previous customer service experience; contact centre experience is advantageous but not essential, with strong communication skills and rapport-building abilities. The role involves rotating shifts from Monday to Saturday, with the opportunity to move to hybrid working once trained. It offers weekly pay, bonus opportunities, and potential for a permanent contract with a global organisation. The position is suitable for candidates ready to start in August or September and adheres to inclusive employment practices.
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