Key Account Manager – Walsall

A Key Account Manager in Walsall is responsible for managing customer enquiries, preparing quotations, and following up to convert opportunities into orders. The role involves strengthening relationships with existing clients, identifying sales growth opportunities through upselling and cross-selling, and proactively reaching out to new prospects. The successful candidate will need to understand customer requirements and suggest suitable products and solutions. They will collaborate with external sales and operational teams on customer accounts, stock status, and sales opportunities, while maintaining accurate CRM records and contributing to sales forecasts. The role requires previous experience in sales support, account management or customer service, strong communication skills, and a customer-focused approach. Experience with technical products is advantageous, but a keen interest in learning technical details is important.