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Key Account Manager – National Accounts

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The role

A Key Account Manager (KAM) at Kuehne+Nagel manages the end-to-end customer journey, focusing on relationship development and business growth. The role involves proactive new customer acquisition and the management of existing accounts, guided by strategic account plans. Responsibilities include negotiating rates and service contracts, understanding customer business models, and utilising CRM systems for activity tracking. The ideal candidate will have experience in supply chain and business development, with strong stakeholder management skills. They must be competitive, consultative in sales approach, and capable of managing internal and external relationships. This role supports career growth within a global logistics leader committed to sustainable and responsible logistics solutions.

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