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IT Support Specialist – Coventry

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The role

An IT Support Specialist provides technical support and resolves issues related to IT infrastructure, including Active Directory, Office 365, networking, and more. They are responsible for supporting clients on-site and remotely, ensuring efficient operation and user satisfaction. The role requires strong communication skills and a commitment to ongoing learning, with technical skills in areas such as MacOS, Intune, and networking. Support involves troubleshooting hardware and software, maintaining security protocols, and assisting with technical projects. The position demands adaptability across diverse technologies and environments within a collaborative team setting.

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