Customer Consultant – Derby

A Customer Consultant at The Body Shop in Derby supports store management by delivering exceptional customer service and promoting the brand's ethical values. The role involves understanding customer needs, recommending suitable products, and offering expert advice on ethical and natural beauty products sourced through Community Trade programmes. The role requires strong interpersonal skills, effective communication, and a genuine passion for beauty and retail. The position involves engaging with customers on a daily basis, learning product origins, and actively promoting brand philosophy. Flexibility to work evenings, weekends, and holidays is essential to meet store requirements. The role aims to enhance customer experience and drive sales while embodying the company's dedication to sustainability and community support.