Telephone Support Agent
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
Support agents at AJ Bell are responsible for handling inbound calls, answering customer queries via email and messaging systems, and ensuring compliance with service standards. They demonstrate strong communication, patience, and empathy skills to assist customers effectively. The role requires basic educational qualifications such as GCSEs, alongside technical skills in Microsoft Office and customer service. Training and ongoing support are provided to develop knowledge and confidence in financial products and services. The position involves working a 40-hour week on a rota basis, including weekends, with opportunities for career progression and professional development. Friendly team environment and flexible working arrangements support a positive workplace experience.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.