Customer Service Manager
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The role
Lead daily store operations on the sales floor to achieve profit, revenue, and productivity goals.
Hire, train, coach, and develop Retail Sales Associates to build a high-performing team.
Drive excellent customer service, resolve escalations, and uphold brand standards.
Manage inventory, daily reporting, banking deposits, and cash handling with accuracy.
Ensure compliance with security, health, and safety policies and support process improvements.
Collaborate with leadership to drive store performance, culture, and employee engagement.
Hire, train, coach, and develop Retail Sales Associates to build a high-performing team.
Drive excellent customer service, resolve escalations, and uphold brand standards.
Manage inventory, daily reporting, banking deposits, and cash handling with accuracy.
Ensure compliance with security, health, and safety policies and support process improvements.
Collaborate with leadership to drive store performance, culture, and employee engagement.
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