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Customer Service Representative - Tipton

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The role

A Customer Service Representative role in Tipton involves managing customer contacts via phone and email, providing product and technical information, arranging quotes, and processing orders using SAP ERP. The successful candidate will build strong relationships with customers and internal teams, coordinate shipments, and assist with administrative tasks. Candidates should have over three years of experience in customer service or a commercial environment, preferably with technical aptitude and knowledge of SAP. Strong communication skills in English are essential, and additional languages or technical experience are advantageous. The role reports to the Local Operations Manager and requires an office-based presence in Tipton or Epworth. The position offers stability in a well-established company with a recognised compensation package and supportive working environment.

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