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Hospitality Operations Lead

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The role

A prominent hospitality company in Manchester is seeking an Operations Manager to support the Hotel Manager and enhance operational standards. The successful candidate will have substantial experience in 4-star and 5-star hotels, demonstrating strong leadership and a passion for customer service. Key responsibilities include managing teams and delivering seamless guest experiences to uphold high service quality. The role is full-time and involves working within a professional development-oriented setting. The position is scheduled to commence in April 2026, offering a competitive salary range. This role requires excellent organisational skills, leadership ability, and a deep understanding of hotel operations.

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