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Salesforce Quality Assurance Lead

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The role

A Salesforce QA Lead is responsible for managing quality assurance activities for Salesforce Service Cloud projects, developing test plans, leading testing teams, and ensuring software quality standards are met. The role involves collaborating with technical teams, tracking defects using Jira, and participating in Agile ceremonies to deliver high-quality solutions on time. Candidates should have extensive experience with Salesforce implementations, testing methodologies, and test automation tools such as Selenium or Provar. Strong communication, analytical skills, and leadership are essential, with Salesforce certifications considered highly desirable. The position requires meticulous attention to detail, problem-solving abilities, and the capacity to work independently or within a team in a fast-paced environment.

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