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Senior IT Support Specialist – Alderley Edge

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The role

A Senior IT Support Specialist provides technical assistance and support in a managed services environment, focusing on troubleshooting and resolving IT issues. They manage systems including Microsoft 365, Windows Server, and backup technologies, ensuring optimal operation. The role involves working with clients directly to diagnose problems and implement solutions effectively. Candidates should possess strong communication skills and technical knowledge, with experience in supporting enterprise systems. The position requires a proactive approach to system maintenance and a customer-focused attitude. It is based in Alderley Edge, with hybrid working arrangements in place.

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