IT Infrastructure Support Specialist – Wolverhampton
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The role
An IT Infrastructure Support Specialist maintains and troubleshoots servers, networks, storage, and virtual environments, supporting infrastructure performance, security, and reliability. They assist with upgrades, patches, system updates, and disaster recovery plans, ensuring continuous improvement and compliance with security standards. The role involves technical support across a variety of infrastructure technologies, collaboration with vendors and team members, and documentation of procedures. Candidates will be expected to analyse issues, implement solutions, and contribute to infrastructure projects in a hybrid work environment. Technical skills such as system monitoring, network configuration, and security controls are essential, alongside strong problem-solving and communication abilities.
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