Customer Service Assistant - Ringwood

The role involves handling customer inquiries via phone, email, and other channels, resolving issues efficiently and maintaining high customer satisfaction. Responsibilities include managing orders, cross-selling and upselling retail products, documenting interactions, and working collaboratively with internal teams. Candidates should demonstrate a customer-centric approach, professionalism, and good communication skills in a fast-paced environment. Training is provided on all tasks and systems, with opportunities for role progression and salary increases. The position requires shift work including evenings and weekends, with a social and supportive working environment and various company benefits.