eCommerce Product Support Manager – Shareshill

The eCommerce Product Support Manager is responsible for ensuring technical and customer support for GSF Car Parts' extensive product range. They act as a liaison between suppliers, internal teams, and customers to resolve issues and optimise product data. The role involves managing supplier relationships, analysing product performance, supporting cross-functional teams, and maintaining product data in various systems. Additionally, the manager works on pricing strategies, product launches, and promotional material, all aiming to improve customer experience and minimise returns. Strong problem-solving, communication, and analytical skills are essential, alongside knowledge of cataloguing systems and automotive applications. Experience with electronic parts catalogues and automotive systems is preferred for this role.