Manager, Technology Account Management
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The role
The Technology Account Management team delivers technology and operational support for North American Markets customers, focusing on client needs and Mastercard's offerings. The role involves managing operational issues, building relationships with key accounts, and supporting the development of new products and technologies. Candidates must have experience in payments, account management, and strong technical understanding to translate technology details into solutions. They will work closely with internal teams and clients, ensuring compliance and improving customer experience and profitability. Strong communication, analytical skills, and adaptability are essential for success in this fast-paced environment. This hybrid position requires in-office presence for about three days per week.
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