Hotel Duty Manager – Tewkesbury
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The role
A Duty Manager in Tewkesbury oversees hotel operations during shifts, supporting teams across reception, housekeeping, and restaurant departments. The role involves leading shifts, coaching staff, addressing guest queries, resolving issues, and ensuring safety protocols are followed. Candidates should enjoy working with people, remain calm under pressure, and have experience leading teams in customer-facing roles. No hotel experience is necessary as training is provided, with backgrounds in retail, hospitality, healthcare, or customer service considered suitable. This position involves working evenings, weekends, and busy periods, with a focus on delivering excellent guest experiences. It offers permanent employment with guaranteed hours, training, career progression, and employee discounts.
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