Regional Director of Operations – Mississauga

The Regional Director of Operations oversees daily hotel functions, ensuring service quality and customer satisfaction while conducting regular meetings with the general manager. They must demonstrate strong leadership skills, interact effectively with brand representatives, hotel staff, and ownership. Responsibilities include maintaining brand standards, managing staff training, handling transactions, and developing strategies to boost revenue and profitability. The role requires creating a positive work environment and resolving customer issues professionally. Candidates should have prior hotel management experience, knowledge of managing brand standards and hotel systems, and excellent customer service skills. This position involves in-person work, with opportunities for career advancement within the organisation.