Sales Key Account Manager
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The role
The Sales Key Account Manager manages a portfolio of important customer accounts, maintaining strong relationships and identifying new commercial opportunities across the UK, Ireland, and overseas. They act as the main point of contact for clients, ensuring delivery of exceptional service and business growth through account retention and upselling. Responsibilities include developing relationships, coordinating with internal departments, monitoring account performance, and conducting regular travel. Proficiency in CRM systems like Salesforce, excellent communication skills, and a customer-focused approach are required. Experience in B2B sales, stakeholder management, and the ability to prioritise work are essential. The role involves frequent travel and flexibility to meet client needs, supporting career development within a collaborative environment.
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