Customer Service Agent – Altrincham

FindCore is supporting a growing customer support organisation in recruiting a customer care representative for a fully office-based role in Altrincham. The role involves managing high volumes of inbound and outbound calls, assisting older customers and explaining services clearly and patiently. Candidates should have prior experience in telephone-based customer support and a confident, empathetic communication style. Skills include building rapport, maintaining records, and adapting to customer needs, especially within industries like insurance or healthcare. The position offers growth opportunities, overtime, and the chance to make a meaningful impact on customers and their families. It requires a compassionate approach combined with high performance in a dynamic environment.