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Hotel Manager – Mansfield

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The role

A Hotel Manager at Travelodge Mansfield is responsible for leading, coaching, and motivating hotel teams to deliver excellent customer service. The role involves creating personal development plans, recruiting and inducting new staff, overseeing food presentation and sales, reviewing customer feedback for improvements, ensuring cleanliness standards, and managing repairs and maintenance. The manager reports on operational issues, manages rotas, banking, and health & safety, and promotes staff engagement through incentive schemes. The position suits friendly, results-driven individuals with team leadership experience in service industries, particularly those familiar with food and beverage operations. Proficiency in staff management, customer relations, and achieving KPI targets are essential in this fast-paced environment.

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