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Customer Service Apprentice – Wolverhampton

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The role

The role involves engaging with customers over the phone to promote products and services, providing excellent service and understanding customer needs. No prior sales experience is required as full training is provided, focusing on product knowledge and customer engagement skills. The programme includes completing a Level 2 NVQ in Customer Service, developing practical skills and industry knowledge. The environment is fast-moving, with opportunities to progress into various career areas through the company's Aspire programme. Candidates should be resilient, driven, and motivated by targets, with good communication skills and a positive attitude. The position promotes diversity, offering a supportive workplace that values inclusion and personal growth.

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