QA Outcomes Tester – Reading
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The role
A QA Outcomes Tester in Reading is responsible for reviewing case decisions, assessing outcomes and ensuring compliance with regulatory standards within multiple financial projects. The role involves analysing case evidence, identifying trends and systemic issues, and providing structured feedback to teams. Candidates should possess experience in QA, outcomes testing, complaint review roles, and have a strong understanding of policy and regulatory expectations. The position requires excellent analytical skills, attention to detail, and the ability to work independently in a remote environment. Familiarity with motor finance, complaints, redress, or regulatory conduct is highly advantageous. This contract role is mostly remote, involves working across multiple projects, and offers a competitive daily rate.
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