Workday Support Consultant – Derry
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The role
The Workday Support Consultant role involves delivering technical and functional support for Pay Transparency Analyzer clients, managing requests, and ensuring system optimisation. Candidates should possess experience with HRIT systems, customer-facing communication skills, and knowledge of Excel and data manipulation techniques. Responsibilities include troubleshooting, customer workshops, documentation, and team collaboration, within a support schedule covering UK business hours. The role demands problem-solving abilities, proactive mindset, and excellent verbal and written communication skills. Knowledge of service management principles and data activities is essential, with optional certifications enhancing candidate profiles.
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