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Digital Content Author

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The role

A digital content author in Birmingham is responsible for managing, editing, and publishing content across web and mobile platforms within fast-paced trading environments. They translate high volumes of product, promotional, and campaign information into accurate and compliant digital content, ensuring quality and adherence to deadlines. The role involves supporting content updates, maintaining governance standards, and troubleshooting publishing issues across multiple channels. Candidates should have experience with enterprise CMS platforms, especially Contentful, and possess strong organisational skills. Familiarity with digital workflows, SEO, accessibility, and content models is advantageous to optimise customer journeys and content quality.

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