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Customer Support Advisor – Bishop Sutton

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The role

A customer support advisor in Bishop Sutton is responsible for delivering exceptional service to both new and existing customers through various channels including phone, email, and web chat. They will handle high call volumes, resolve customer challenges, and ensure positive outcomes with problem-solving skills. Knowledge of Microsoft Office and excellent communication skills are essential, with experience in customer service or sales being advantageous. The role involves working in a dynamic environment with hybrid working options post-training and passable probation period. The position demands a good understanding of food products and the ability to work flexible hours in a team-oriented setting. The role requires UK work authorisation and the ability to commute to Bishop Sutton without reliance on public transportation.

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