IT Support Manager – Petersfield

An onsite IT Support Manager in Petersfield is responsible for leading and supporting a small technical team, providing day-to-day IT assistance and maintaining service quality. The role involves acting as an escalation point, coordinating incident management, and ensuring effective communication between teams and clients. Candidates should have experience in IT support, team guidance, and familiarity with ticketing and incident processes. Technical skills that are beneficial include knowledge of cloud services, Windows support, and network fundamentals. The role requires strong organisational, communication, and problem-solving abilities, with an emphasis on customer service and team collaboration.