ServiceNow Functional Consultant - ITSM & CSM, Process Design & Functional Leadership

Active offer ⚡ Indexed offer — external source Ottawa, ON Canada

Job overview

ServiceNow Functional Consultant: Design and optimize ServiceNow processes for internal and client-facing engagements, ensuring scalable solutions that drive measurable outcomes. 5+ years IT service management experience, ITIL principles, and ServiceNow implementation. Proven facilitation and communication skills, with experience in process design,

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