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Key Account Manager - Walsall

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The role

The Key Account Manager will manage strategic relationships with one of Straumann Group’s most important dental service organisation partners in Walsall, acting as the primary contact for senior stakeholders including C-suite executives and clinical leaders. They will develop a thorough understanding of client strategies and challenges to position Straumann as a trusted partner, navigating complex conversations in high-pressure scenarios. The role involves leading the planning, execution, and monitoring of joint initiatives, pilots, and implementations across the partner network while coordinating internal teams to deliver timely project outcomes. They will identify growth opportunities by developing account plans for new site rollouts, digital workflows, and portfolio expansion, leveraging data to influence decision-making. The position requires influencing and collaborating across functions, advocating for customer needs, and maintaining industry intelligence to anticipate client requirements and market trends. The nominee should possess experience managing complex accounts in healthcare or dental industry sectors, with exceptional stakeholder management, project management, and commercial skills, alongside technical literacy in digital health solutions.

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