Information Technology Support Technician
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The role
This role involves providing first and second line support for computer systems, including troubleshooting hardware and software issues and managing network connectivity. The candidate will gain exposure to Microsoft environments, cloud technologies, and virtualisation support while handling service desk and incident management. Strong support skills, experience with Microsoft technologies, and the ability to attain security clearance are essential. The role requires setting up laptops, troubleshooting Wi-Fi issues, and supporting endpoint devices. It offers a mix of hands-on support, project involvement, and wider infrastructure responsibilities. The position is onsite five days a week, and sponsorship is not available.
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