Customer Service Representative – Kilsyth
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The role
A Customer Service Representative at William Hill in Kilsyth is responsible for welcoming customers, processing bets, assisting with queries, demonstrating betting terminals, building customer relationships, and promoting safer gambling practices. They support shop operations such as opening and closing activities and assisting with store displays. Candidates should possess strong interpersonal skills, empathy, and a passion for customer service, with the ability to engage with diverse customers. The role involves working flexible hours, including evenings and weekends, within the shop's operating hours of 8am to 10pm, Monday to Sunday. Training, incentives, and career development opportunities are provided to support personal growth and expertise in the betting industry.
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