IT Support Technician – Wrexham
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The role
An IT Support Technician is needed to deliver helpdesk, desktop, and remote support services to users across the organisation. They will troubleshoot hardware, software, and network issues, support Microsoft 365 applications, and manage Entra ID and Intune administration. The role involves configuring equipment, supporting endpoint security, and maintaining technical documentation, requiring strong customer service and problem-solving skills. Candidates should possess at least two years' IT support experience, relevant certifications, and good understanding of IT security practices. The position demands full-time presence at the Wrexham office with organisational skills and ability to manage various support tasks efficiently.
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