Guest Service Manager – Nottingham
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
The Guest Service Manager is responsible for leading and motivating a multiskilled team across all guest-facing areas, including Front Office, Food & Beverage, and Meetings & Events. They will drive service excellence, handle guest feedback promptly, and ensure compliance with safety and operational standards. Monitoring KPIs such as guest satisfaction and sales, they will manage resources effectively and partner with other hotel departments for seamless operations. The role requires strong leadership, excellent communication skills, and a desire to develop broader hotel operational knowledge. Full training will be provided to support confident leadership across all guest services, preparing the candidate for future operational roles. This position reports directly to the Hotel Manager.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.