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Inbound Call Agent – Nottingham

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The role

An inbound call agent in Nottingham handles customer calls, provides excellent service, and takes accurate messages for clients. The role requires good communication skills, reliability, and the ability to multitask under pressure. Candidates should be friendly, punctual, and have attention to detail in their work. Full training is provided, with a focus on customer satisfaction and technical proficiency in managing calls. The position involves working Monday to Friday, 9:00am to 5:00pm, on a temporary basis. Skills in keyboard use, communication, and teamwork are essential for success in this role.

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