Insurance Customer Service Representative
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The role
Inbound customer service representative supporting small-business insurance inquiries on-site in San Antonio.
Assist customers applying online or calling for help, aiming for one-call resolution.
Provide guidance on policy coverage, billing questions, and general clarification.
Accurately document interactions and promptly enter leads across multiple systems.
Handle multiple tasks—calls, documentation, and follow-ups—in a collaborative, team-focused environment.
Position starts March 2, 2026 as a 4-month contract-to-hire with pay ranging from $19 unlicensed to $21.47 licensed.
Assist customers applying online or calling for help, aiming for one-call resolution.
Provide guidance on policy coverage, billing questions, and general clarification.
Accurately document interactions and promptly enter leads across multiple systems.
Handle multiple tasks—calls, documentation, and follow-ups—in a collaborative, team-focused environment.
Position starts March 2, 2026 as a 4-month contract-to-hire with pay ranging from $19 unlicensed to $21.47 licensed.
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