E-commerce Operations Manager – Liverpool
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The role
An E-commerce Operations Manager at Botanica Eco Naturals Ltd oversees daily online retail functions, coordinating order fulfilment, inventory, website activity, customer service, and process improvements. The position requires an organised individual with experience in e-commerce, retail operations, or consumer products, capable of managing teams and operational systems. Responsibilities include monitoring inventory, supplier liaising, tracking sales, and supporting marketing campaigns, with a focus on efficiency and customer experience. The role demands skills in data analysis, communication, and platform management, with familiarity in Shopify or WooCommerce advantageous. A background in business, retail management, or e-commerce is preferred, with demonstrated practical experience also valued.
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