Senior Key Account Manager - Miami
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The role
Own the full lifecycle of assigned enterprise accounts in the Miami area, driving substantial revenue growth and lasting relationships.
Develop and execute strategic account plans, identify upsell and cross-sell opportunities, and align solutions with client goals.
Partner with marketing, product, and customer service teams to ensure successful onboarding, implementation, and ongoing success.
Lead complex negotiations, build compelling proposals, and manage contracts to maximize value for clients and the organization.
Accurately forecast, maintain a healthy pipeline, and meet or exceed quarterly quotas through disciplined pipeline management.
Maintain high customer satisfaction, retention, and advocacy through proactive communication, issue resolution, and performance reviews.
Develop and execute strategic account plans, identify upsell and cross-sell opportunities, and align solutions with client goals.
Partner with marketing, product, and customer service teams to ensure successful onboarding, implementation, and ongoing success.
Lead complex negotiations, build compelling proposals, and manage contracts to maximize value for clients and the organization.
Accurately forecast, maintain a healthy pipeline, and meet or exceed quarterly quotas through disciplined pipeline management.
Maintain high customer satisfaction, retention, and advocacy through proactive communication, issue resolution, and performance reviews.
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