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Software Engineer, Community Support Engineering (AI Products)

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The role

Line1: Work cross-functionally with product, design, and engineering teams to translate strategy into AI-powered CS tooling features.
Line2: Contribute to the full development lifecycle, including technical design, development, test automation, experimentation, analysis, and launch.
Line3: Build efficient, reusable backend components that ensure performance and scalability for high-traffic CS workflows.
Line4: Review code and design docs, and provide feedback on product specs and mocks.
Line5: Help shape the team roadmap and technical direction for CS products in AI.
Line6: Fluent in English and Chinese; based in Beijing with partial remote flexibility and occasional in-person offsites.

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